Behaviours That Challenge Course

Franklin’s Training Services have been providing training across the UK for almost 20 years.

Course duration:

3 hours


To give information on behaviours that are challenging so that learners can adapt their skills in order to maintain a person centred approach and allow an individual they are assisting to maintain well-being and a fulfilled life.


  • Outline the different levels of training involved supporting people whose behaviours may challenge

  • Explore and define the term ‘Behaviours that Challenge’

  • List some of the behaviours that challenge within learner’s own workplace

  • Outline why behaviours may occur including functions and theories of behaviour

  • State what could trigger these behaviours and some of the warning signs that may occur

  • Describe ways to reduce the risk of these behaviours occurring

At the end of the training session, candidates will have covered the following modules:

  • What is ‘behaviour that challenges’?

  • Care Act 2014
  • Legal Requirements
  • What is considered as behaviour that challenges?
  • Promotion of choice and control
  • Understanding the nature of behaviour that challenges
  • Understanding positive strategies to support and address behaviour that challenges
  • Using person centred approaches
  • Communication skills
  • Types of behaviour
  • Emotional and rational brain
  • Common triggers that cause people to challenge
  • Responses to behaviour
  • Possible preventative methods
  • Managing the behaviour that is challenging
  • Non pharmacological interventions
  • Positive Behaviour Support planning (PBS)
  • Stages of behaviour
  • What to do following an incident inc. documentation

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    “Excellent course, great trainer, very clear to learn the information provided. Thank you!”


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    • 01206 822 846


    • Unit 9 Langham Barns Business Centre
      Langham Lane, Langham, Colchester, CO4 5ZS

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